Privacy Policy

At YusMe Limited, we are committed to protecting the privacy and security of our users. This privacy policy outlines how we collect, use, and safeguard the personal information of our clients and service providers.

Information We Collect
We collect the following types of information:

Personal Identification:
We require all clients and service providers to upload a valid government-issued ID to verify their identity. This may include their name, address, date of birth, and other identifying details.

Contact Information:
We collect contact information such as email addresses, phone numbers, and physical addresses to facilitate bookings and communication between clients and service providers.

Service Details:
When a client books a service, we collect information about the service requested, including the type of service, date and time, and location.

How We Use Your Information
We use the collected information for the following purposes:

Verification:
We use the personal identification and contact information to verify the identities of our clients and service providers, ensuring the safety and security of all parties involved.

Booking and Delivery:
The service details and contact information are used to facilitate the booking process and enable service providers to deliver their services at the client's preferred location.

In-App Communication
Since the app has chat functionality, all service-related communications must be conducted within the app. We do not allow or monitor any external communication channels for service exchanges.

Dispute Resolution
We will only intervene in disputes for ongoing or completed orders placed through our app. We do not mediate any external disputes between clients and service providers.

Data Security and Retention
We take the security of your personal information seriously. We have implemented robust security measures, including encryption and access controls, to protect your data from unauthorized access, disclosure, or misuse.

Your personal information is retained for a period of 12 months after your last interaction with our app. After this time, all data is securely deleted from our servers.

Updates to the Privacy Policy
We may periodically update this privacy policy to reflect changes in our practices or to comply with legal requirements. Any~ significant changes will be communicated to you through in-app notifications or email.

Your Rights
As a user of our app, you have the right to access, correct, or delete your personal information. You can exercise these rights by contacting our customer support team.

If you have any questions or concerns about our privacy practices, please don't hesitate to reach out to us at [contactyusme@gmail.com].